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Senior Analyst (Commercial & Marketplace)

  • Hybrid
    • London, England, United Kingdom
    • Amsterdam, Noord-Holland, Netherlands
    • Berlin, Berlin, Germany
    • Aix-en-Provence, Provence-Alpes-Côte-d’Azur, France
    +3 more
  • Marketing

Hi from the Instapro Group 👋🏼

We're the technology company behind a home services revolution. Our mission is to help tradespeople get the work they want and homeowners hire the tradespeople they need.

At Instapro, every team member’s perspective and experience advances our mission. We are committed to creating a workplace that reflects the communities we serve. We work hard to mitigate biases in our recruitment process and foster a welcoming and inclusive environment.

Job description

Open in all locations: France, Germany, the Netherlands, and the United Kingdom

At Instapro, we are revolutionising the way people engage with our marketplace by connecting homeowners and tradespeople in a dynamic and efficient ecosystem. We are seeking a talented Senior Analyst to join our Commercial & Analytics team and drive strategic marketplace & pricing decisions that optimise value for our customers.


As a Senior Analyst for our two-sided marketplace product, you will play a pivotal role in shaping our marketplace strategy and maximizing revenue growth. You will lead the development of pricing models & marketplace/revenue initiatives, and partner closely with teams across the organization to ensure successful execution. Your ability to blend quantitative analysis with strategic thinking will be instrumental in achieving our business objectives.

This role reports into the Strategic Analytics Lead, Commercial and Analytics Team, which operates across all brands and geographies. The role can be based out of any of our 4 office locations: Aix-en-Provence, Amsterdam, Berlin and London.


Your role includes the following:

  • Analyse large datasets to identify trends, patterns, and insights that inform business decisions
  • Collaborate with broader marketing teams to develop and implement strategic initiatives that drive revenue/LTV growth and market expansion
  • Develop and maintain comprehensive reports, dashboards, and visualizations to track key performance indicators (KPIs) that guide marketplace health
  • Formulate A/B test frameworks to discern the impact of adjustments/new initiatives on marketplace & other business metrics
  • Identify and implement process improvements to enhance data accuracy, reporting efficiency, and overall analytical capabilities. Leverage advanced analytical tools and technologies to optimize workflows
  • Work closely with cross-functional teams including Sales, Marketing, Finance, and Operations to ensure alignment of commercial strategies with overall business objectives
  • Develop and deliver clear, actionable recommendations to senior leadership, accompanied by data-driven insights and rationale
  • Stay informed about industry best practices, emerging pricing trends, and technological advancements to continuously improve marketplace growth

Job requirements

  • 6+ years of professional experience as an analyst/senior analyst, preferably in a two-sided marketplace

  • Bachelor's or Master’s degree in Business or a related field, with a strong analytical background

  • Demonstrated capability to influence stakeholders and manage projects from strategy development through to successful execution

  • Proficiency in data analysis & reporting tools (e.g.Tableau, Looker, and BigQuery/SQL, among others)

  • Strong analytical skills and good at interpreting data, generating qualitative feedback and evaluating metrics to inform decision-making

  • Good business acumen with a strong understanding of commercial topics

  • Exceptional organisational skills, capable of managing multiple projects in a fast-paced environment

  • Experience in campaign management in a customer centric environment is a plus

  • Fluent in English, with strong verbal and written communication skills


Why you’ll enjoy working at the Instapro Group

You can make an Impact. Joining Instapro Group is an opportunity to help crack the code in one of the last big industries to become digital-first. We’re leaders in our markets, yet small enough for everyone to make a real difference.
We care. We don’t believe in one size fits all. Whether it’s flexibility in your working hours, your location, or opportunities to advance and grow, you’ll find a supportive and open culture designed to help our team members thrive.


These are the benefits you'll enjoy:

  • Highly competitive salary package

  • Hybrid work environment

  • Hybrid allowance/benefit

  • Temporary work from abroad policy

  • Mental health support

  • Regular team and social events

  • Further benefits depending on location


These are the values that guide everything we do:

  • We put integrity first. We are authentic, transparent and respectful.
  • We are all stewards. We are stewards of the company on behalf of all stakeholders.
  • We follow the evidence. We are objective, evidence-based and pragmatic in our decision-making.
  • We never stop learning. We are open-minded and curious.
  • We win together. We collaborate and earn trust with our colleagues.
  • We are inclusive. We are committed to building a diverse and inclusive company.

Read our values in full here

Interested in applying? Submit your application below and we will get back to you.

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Good to know...

What is our working model?

You need to be based in one of our office locations or be willing to relocate to one of them.

We have a hybrid-work model, which means that it’s up to you whether you prefer to work onsite or feel more comfortable working from home. However, in some roles, we might be looking for people to come to the office more regularly. You can have a look at what locations we are active in via the button below.

How should you prepare for an interview?

Please go through the job description once again and be ready to ask your questions to help yourself better understand if our environment matches your expectations.

You can visit Instapro Group's other web spaces, such as our LinkedIn page, to get a feel for our vibe.

What does an interviewing process generally look like?

Our interviewing processes can differ slightly depending on the department. The three steps that are consistent for every vacancy are a talk with the hiring manager at the beginning, a team interview in the middle, and an elevator interview at a later phase of the process. The best way to prepare for an elevator interview is to go over our values.