Hi from the Instapro Group 👋🏼
We're the technology company behind a home services revolution. Our mission is to help tradespeople get the work they want and homeowners hire the tradespeople they need.
At Instapro, every team member’s perspective and experience advances our mission. We are committed to creating a workplace that reflects the communities we serve. We work hard to mitigate biases in our recruitment process and foster a welcoming and inclusive environment.
Open in all locations: France, Germany, the Netherlands, and the United Kingdom
We are looking for a self-motivated graduate to join the User Experience team as a Domain Knowledge Expert responsible for domain-related research and content development within the Instapro Group. You will be responsible for assisting the PTU (Product, Tech and User Experience) teams and other departments with research efforts, data analysis and content creation.
As part of the User Experience (UX) Team, you’ll work on many different projects that have an impact on all areas of the business. What makes this role special is its cross-functional nature. You will be working on various parts of the product and across different types of initiatives, and you are sure to pick up new skills along the way.
Your role includes the following:
Researching building trades, market conditions and homeownership
Developing industry expertise through desk research, focus groups and surveys, etc.
Developing a network of contacts within the industry (tradespeople, association, regulating bodies)
Creating content and copy for the site, and research artefacts (surveys, questionnaires, mass emails), ensuring they're relevant in all markets we operate in
Analysing business trends and metrics
Creating internal presentations, reports and other communications
Supporting product, tech and UX teams in new product development and testing
In time, you’ll become an expert in all things building-related. This is an exciting opportunity for graduates looking to gain experience in a wide array of areas.
Qualitative and quantitative research skills and experience
Experience in problem solving, and creative thinking
Ability to communicate effectively with a range of audiences
A can-do attitude
Native or fluent in English AND native in one of the following: Italian, Dutch, German, or French
Experience in the construction industry is not necessary, but some interest is definitely a plus
We’re looking for a degree-educated candidate who has the energy and work ethic for an ambitious, fast-growing business. We like people who are curious, passionate and not afraid to have a go at something they’ve never done before.
You can make an Impact. Joining Instapro Group is an opportunity to help crack the code in one of the last big industries to become digital-first. We’re leaders in our markets, yet small enough for everyone to make a real difference.
We care. We don’t believe in one size fits all. Whether it’s flexibility in your working hours, your location, or opportunities to advance and grow, you’ll find a supportive and open culture designed to help our team members thrive.
These are the benefits you'll enjoy:
Highly competitive salary package
Hybrid work environment
Hybrid allowance/benefit
Temporary work from abroad policy
Mental health support
Regular team and social events
Further benefits depending on location
Referral bonus
These are the values that guide everything we do:
We put integrity first. We are authentic, transparent and respectful.
We are all stewards. We are stewards of the company on behalf of all stakeholders.
We follow the evidence. We are objective, evidence-based and pragmatic in our decision-making.
We never stop learning. We are open-minded and curious.
We win together. We collaborate and earn trust with our colleagues.
We are inclusive. We are committed to building a diverse and inclusive company.
Read our values in full here
Interested in applying? Submit your application below and we will get back to you.
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Your application has been successfully submitted!
You need to be based in one of our office locations or be willing to relocate to one of them.
We have a hybrid-work model, which means that it’s up to you whether you prefer to work onsite or feel more comfortable working from home. However, in some roles, we might be looking for people to come to the office more regularly. You can have a look at what locations we are active in via the button below.
Please go through the job description once again and be ready to ask your questions to help yourself better understand if our environment matches your expectations.
You can visit Instapro Group's other web spaces, such as our LinkedIn page, to get a feel for our vibe.
Our interviewing processes can differ slightly depending on the department. The three steps that are consistent for every vacancy are a talk with the hiring manager at the beginning, a team interview in the middle, and an elevator interview at a later phase of the process. The best way to prepare for an elevator interview is to go over our values.
