Hi from the Instapro Group 👋🏼
We're the technology company behind a home services revolution. Our mission is to help tradespeople get the work they want and homeowners hire the tradespeople they need.
At Instapro, every team member’s perspective and experience advances our mission. We are committed to creating a workplace that reflects the communities we serve. We work hard to mitigate biases in our recruitment process and foster a welcoming and inclusive environment.
Open in all locations: France, Germany, the Netherlands, and the United Kingdom
Instapro Group operates market-leading brands in France (Travaux.com), Italy (instapro.it), the Netherlands (Werkspot.nl), Germany (MyHammer.de), and Austria (MyHammer.at). We also work closely together with our brand in the United Kingdom (Mybuilder.com). We are part of IAC / ANGI Home Services.
At Instapro, we are revolutionising the way people engage with our marketplace by connecting homeowners and tradespeople in a dynamic and efficient ecosystem. We are seeking a talented Senior Analyst to join our Commercial & Analytics team and drive strategic marketplace & pricing decisions that optimise value for our customers.
As a Senior Analyst for our two-sided marketplace product, you will play a pivotal role in shaping our marketplace strategy and maximizing revenue growth. You will lead the development of pricing models & marketplace/revenue initiatives, and partner closely with teams across the organisation to ensure successful execution. Your ability to blend quantitative analysis with strategic thinking will be instrumental in achieving our business objectives.
This role reports into the Strategic Analytics Lead, Commercial and Analytics Team, which operates across all brands and geographies. The role can be based out of any of our 4 office locations: Aix-en-Provence, Amsterdam, Berlin and London.
Your role includes the following:
Develop, assess & refine initiatives to drive revenue/gross margin optimisation, marketplace balance, and customer LTV
Support new market expansion by conducting thorough gap analyses, developing pricing framework, devising innovative campaigns and continuously monitoring performance to enhance marketplace balance and optimise unit economics
Engage in the complete lifecycle of projects, utilising quantitative methods for aligned decisions and seamless execution across cross-functional teams
Formulate A/B test frameworks to discern the impact of adjustments/new initiatives on marketplace & other business metrics
Partner with Product, Marketing, Customer Support and other key functions to integrate intricate market trends, customer segmentation insights, and competitive landscapes into problem solving
Use data analytics to identify performance trends, evaluate the effectiveness of strategies, and identify areas for optimisation & improvement
Develop and deliver clear, actionable recommendations to senior leadership, accompanied by data-driven insights and rationale
Stay informed about industry best practices, emerging pricing trends, and technological advancements to continuously improve marketplace growth
6+ years of professional experience as an analyst/senior analyst, preferably in a two-sided marketplace
Bachelor's or Master’s degree in Business or a related field, with a strong analytical background
Demonstrated capability to influence stakeholders and manage projects from strategy development through to successful execution
Proficiency in data analysis & reporting tools (e.g.Tableau, Looker, and BigQuery/SQL, among others)
Strong analytical skills and good at interpreting data, generating qualitative feedback and evaluating metrics to inform decision-making
Good business acumen with a strong understanding of commercial topics
Exceptional organisational skills, capable of managing multiple projects in a fast-paced environment
Experience in campaign management in a customer centric environment is a plus
Fluent in English, with strong verbal and written communication skills
You can make an Impact. Joining Instapro Group is an opportunity to help crack the code in one of the last big industries to become digital-first. We’re leaders in our markets, yet small enough for everyone to make a real difference.
We care. We don’t believe in one size fits all. Whether it’s flexibility in your working hours, your location, or opportunities to advance and grow, you’ll find a supportive and open culture designed to help our team members thrive.
Highly competitive salary package
Hybrid work environment
Hybrid allowance/benefit
Eligibility to receive an equity award
Temporary work from abroad policy
Mental health support
Regular team and social events
Further benefits depending on location
These are the values that guide everything we do:
Read our values in full here
Interested in applying? Submit your application below and we will get back to you.
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Your application has been successfully submitted!
You need to based in one of our office locations or be willing to relocate to one of them.
We have a hybrid-work model, which means that it’s up to you whether you prefer to work onsite or feel more comfortable working from home. However, in some roles, we might be looking for people to come to the office more regularly. You can have a look at what locations we are active in via the button below.
Please go through the job description once again and be ready to ask your questions to help yourself better understand if our environment matches your expectations.
You can visit Instapro Group's other web spaces, such as our LinkedIn page, to get a feel for our vibe.
Our interviewing processes can differ slightly depending on the department. The three steps that are consistent for every vacancy are a talk with the hiring manager at the beginning, a team interview in the middle, and an elevator interview at a later phase of the process. The best way to prepare for an elevator interview is to go over our values.
