Hi from the Instapro Group 👋🏼
We're the technology company behind a home services revolution. Our mission is to help tradespeople get the work they want and homeowners hire the tradespeople they need.
At Instapro, every team member’s perspective and experience advances our mission. We are committed to creating a workplace that reflects the communities we serve. We work hard to mitigate biases in our recruitment process and foster a welcoming and inclusive environment.
As a Senior Site Reliability Engineer at Instapro Group, you will combine your software engineering expertise with a deep understanding of cloud infrastructure, particularly within the AWS ecosystem, to be responsible for our platform's reliability, scalability, and performance, as well as ensuring other teams are delivering work in a safe and effective continuous delivery setup. Instapro Group’s products positively impact countless homeowners and tradespeople across Europe and Canada.
Team and Technology
The Cloud Infrastructure Engineering team provides reliable & secure infrastructure to efficiently develop solutions that address user needs and foster business growth. You get to work with a team composed of a technical product manager and experienced engineers who are passionate about cloud technologies, distributed systems, and automation. Additionally, an engineering manager, and a director of technical strategy & execution will support your team.
We provision infrastructure using Terraform. We have AWS as a cloud provider and our platform consists of applications mostly running on EKS clusters while others run on Lambda. We also have a self-managed GitLab, which engineers in the organisation use to collaborate, test, and deploy their work.
Your role includes the following:
Collaborate effectively with the team and stakeholders to deliver high-quality solutions that improve reliability, scalability, observability & monitoring, and performance
Eliminate toil through automation and leveraging managed solutions to optimise the operation of our infrastructure and services
Monitor the health and performance of our infrastructure
Respond to and troubleshoot production incidents. Leading blameless post-mortem for learning and improvement
Enable engineers outside the team with their needs and promote industry best practices
Be proactive in suggesting improvements, ideas, knowledge, and offering help
5+ years of back-end development and operations experience
Extensive AWS experience, particularly with services like EKS and Lambda, along with AWS governance and management
Provisioning and managing infrastructure as code (IaC) using Terraform
Strong security knowledge (network, application, infrastructure, database)
Knowledge of protocols (TCP, HTTP, UDP, DNS, and TLS)
Observability tools experience (Sentry, Prometheus, Grafana, Kibana, Jaeger)
Strong communication skills and a collaborative mindset
Bonus: Proven experience in scaling systems expanding across regions, GitLab CI/CD, database performance tuning, Go programming
You can make an Impact. Joining Instapro Group is an opportunity to help crack the code in one of the last big industries to become digital-first. We’re leaders in our markets, yet small enough for everyone to make a real difference.
We care. We don’t believe in one size fits all. Whether it’s flexibility in your working hours, your location, or opportunities to advance and grow, you’ll find a supportive and open culture designed to help our team members thrive.
These are the benefits you'll enjoy:
Highly competitive salary package
Hybrid work environment
Hybrid allowance/benefit
Eligibility to receive an equity award
Temporary work from abroad policy
Mental health support
Regular team and social events
Further benefits depending on location
These are the values that guide everything we do:
Read our values in full here
Interested in applying? Submit your application below and we will get back to you.
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Your application has been successfully submitted!
You need to based in one of our office locations or be willing to relocate to one of them.
We have a hybrid-work model, which means that it’s up to you whether you prefer to work onsite or feel more comfortable working from home. However, in some roles, we might be looking for people to come to the office more regularly. You can have a look at what locations we are active in via the button below.
Please go through the job description once again and be ready to ask your questions to help yourself better understand if our environment matches your expectations.
You can visit Instapro Group's other web spaces, such as our LinkedIn page, to get a feel for our vibe.
Our interviewing processes can differ slightly depending on the department. The three steps that are consistent for every vacancy are a talk with the hiring manager at the beginning, a team interview in the middle, and an elevator interview at a later phase of the process. The best way to prepare for an elevator interview is to go over our values.
